MON-SAT:  9:00-5:30 | SUN:  CLOSED

Our Expert Staff

John Rich (Owner)


After graduating from San Diego State with a business degree, John left the corporate world when he stumbled upon the sewing and vacuum business. John enjoyed the diversity of the sewing business: working with customers and suppliers, graphic arts for advertising and spending time helping customers find their dream machines. After nearly twenty-five years in the business, John looks back and is pleased with his decision to go into the sewing and vacuum business. When not working to make Rich’s Sewing and Vacuum a place you love to go, John spends his time helping his four children with school work, sports and scouting events. Occasionally when time permits, John enjoys the outdoors and riding his motorcycle.


John Rich

Ann Rich (Co-Owner)

Ann, Co-Owner and Office Manager for Rich’s Sewing & Vacuum, functions largely behind the scenes keeping all the books and paperwork organized and flowing smoothly. With more than 25 years in the accounting field, Ann is an invaluable asset to our organization. If you’ve had the opportunity to visit one of our Events, the delicious food and treats are most often made and/or organized by Ann. You can find her in the Salem store. When not attending to her Owner/Office Manger functions, Ann enjoys quilting, volunteering at the church and school and being a Mom to her four children. 


Ann Rich


Brian Barnhart (Salem)

Brian has been part of the Rich's family for about five years now.  Brian handles sales and service in the Salem store. Brian is an aircraft mechanic by trade and was in the service. His hobbies include building muscle cars and motorcycles. Brian is married and lives in the Albany area.


Tim Cox (Salem Store Manager)


Tim has worked with Rich’s Sewing & Vacuum owner John Rich since 1993. They began in the sewing machine business in the Seattle area. In 1998 when John relocated to Salem, Tim decided to join John and return to his hometown. With an easy going personality, infectious laugh and well-known sewing machine repair skills, Tim has become a customer’s favorite at Rich’s. In 2002 Rich’s expanded into the Albany market and Tim became the Store Manager. In 2010, Tim became the Service and Distribution Manager. In 2017 Tim accepted a position as the Salem store manager.  An outdoorsman at heart, Tim enjoys hunting and fishing in his spare time.


Susan Thomas (Salem)


Susan converted from a customer to a Rich’s Team Member in 2006. Having sewn most of her life, Susan states that she loves all aspects of sewing, but especially loves creating with machine embroidery. Susan often shows us beautiful items she’s sewn for her grandchildren. Susan is eager to help others succeed with their sewing and quickly and patiently offers her wealth of sewing knowledge to make your special project turn out just right! Susan looks forward to seeing all the beautiful sewn creations that the customers make with the machines that they have purchased at Rich’s. Susan has many interests and talents, but most of all loves spending time with her family.


Julie Cox
(Education/Events Manager)


Julie has been at Rich’s for a number of years and is great at keeping us all organized. She is now the Education and Events Manager at Rich's Sew & Vac. Julie is known for her vast knowledge of available parts and notions and can get you just the right foot or thread to make your project perfect. With an upbeat personality and a quick laugh, Julie makes customers quickly feel at home when visiting Rich’s. With a wonderful knowledge of all the products Rich’s carries, including notions, accessories, software and machines, Julie is a great resource when considering a new machine. When not working at Rich’s, Julie enjoys sewing, cooking and spending time with her family.


Daniel Rich (Albany Store Manager)

Daniel manages the new Albany store. As the oldest son of owners John and Ann Rich, Daniel has been in and around the sewing and vacuum business for most of his life. After getting married in 2011 Daniel started working in the business full-time. Whether you need a sewing machine or a vacuum cleaner Daniel is here to help you find just what you need. While not at work Daniel enjoys breeding dogs and riding quads on the coast.


Daniel Smith






Pam Toews (Salem & Albany)


Pam retired after many years of teaching before working at Rich's. She loves spending time with her children and grandchildren. Pam also enjoys traveling around the world with her husband, and has visiting several countries. She has been an integral part of Rich's team for nearly fifteen years, and of course, she loves to sew! 




Brad Smith (Salem)


Meet Brad Smith. He works in the Salem store and has been in the sewing business for over 20 years. Brad has a vast knowledge of sewing techniques and enjoys helping people with their sewing needs. Quilting is his favorite as he appreciates the artistic flair that quilting allows. Brad has two adult children and enjoys the outdoors in his spare time. 




Emily Lockwood (Albany) 

Emily has been working for Rich’s since August of 2014. She has been sewing for many years and worked in Portland sewing draperies before coming to Rich’s. Emily enjoys many hobbies, but sewing is her favorite. She loves to create garments and crafts and has started quilting. When not working, Emily spends time with her two children who often ask to do crafts with her.


Jeremy Cox
(Sales & Service Albany)

Jeremy started working for Richs in 2000, then he decided to join the military for some years. He is back in Oregon and now working in the Albany Store. He enjoys spending time with his two boys and painting in his free time.





Special Thanks to Our Wonderful Teacher

Melissa Dettwyler